About CBD

What is CBD?

CBD, or Cannabidiol, is one of over 110 naturally occurring cannabinoids and is a non-psychoactive component of the Hemp or Cannabis plant. It possesses many of the healing properties without the “high” that is delivered by THC (Tetrahydrocannabinol).

How is this legal?

On Feb. 7th 2014 Sec.7606 of The Farm Bill was signed into law allowing the cultivation of hemp with less than 0.3% THC by state departments of agriculture, universities and business entities. The 108th General Assembly then enacted Public Chapter 916 removing hemp from the definition of marijuana in the criminal code and Tennessee began crafting its program for the state. On May 11th 2017 Governor Bill Haslam signed HB1164, which further modified the definition of Industrial hemp to include products made from the plant for ingestion or topical use.

Keep in mind that just because these products are legal in Tennessee and produced within a federally legal program, there may be local laws affecting your ability to lawfully have these products. We encourage you to buy at your own risk after looking into the local laws that affect you.

What are the benefits of CBD?

The FDA has not evaluated any of these products and we do not make any claims or guarantees about the use of our products to diagnose, treat, or cure any disease.  Due to FDA regulations, we are unable to speak about our products without risking severe penalties which would limit our ability to provide quality CBD oil products. We do have many inspiring stories and feedback from customers around the country on how our products have changed their lives. Many personal testimonials are available online, along with an ever-growing collection of information on this topic. As always, if you have any concerns or questions about your health, you should consult with a physician or other healthcare professional.

Will it make me fail a drug test?

The short answer? It depends on the product.

Drug tests check for a metabolite produced from THC, or Tetrahydrocannabinol. CBD is a completely different molecule and does not cause the body to produce this metabolite in meaningful amounts, therefore CBD isolate products (products which contain zero THC) will not result in a positive test.  Whole-plant, or full spectrum CBD oils do contain trace amounts of THC which may show up on a drug test.  If this testing is part of your way of life, we recommend using isolate products to eliminate the chances of failing a drug test.

How is CBD derived from the plant?

LabCanna uses a closed loop Supercritical CO2 extraction process that creates phase changes in carbon dioxide utilizing very cold temperatures and high pressure. In liquid form, the CO2 acts as a solvent, removing the desired components from the plant. Next, a winterization process removes the fats and lipids and all residual solvents are removed. Finally, a complex distillation process is used to isolate individual compounds such as CBD.

Is CBD safe?

Yes! Not only is it safe, it can be taken by kids and animals. According to a report from the World Health Organization, “In humans, CBD exhibits no effects indicative of any abuse or dependence potential…. To date, there is no evidence of public health related problems associated with the use of pure CBD.”


What Shipping Methods Are Available?

Depending upon the manufacturer, we offer flat-rate ground shipping or free shipping on most domestic orders.

Do You Ship Internationally?

We are not currently able to ship internationally. This may be possible in the near future so please check back regularly.

How Long Will It Take To Get My Package?

Domestic packages are shipped from various centers around the US and typically take 4-7 business days to arrive.


What Payment Methods Are Accepted?

We accept all major credit cards.

Is Buying On-Line Safe?

Buying on-line is always a risk, but LabCanna always goes above and beyond. We encourage you to look into our company if you have any doubts, but are sure you’ll find nothing but top-notch reviews.

Orders & Returns

How do I place an Order?

You can place your order online, through this site, or by calling us at (844) 424-HEMP

How Can I Cancel Or Change My Order?

Due to us shipping constantly, if you need to change your order, please call us and we’ll do our best to help you out! Please note that if you email us, it may not be received before your order is sent out. Once orders have shipped you will be responsible for any return shipping costs.

Do I need an account to place an order?

If you’d like to track your orders, re-order easily, or checkout faster then you need an account. Please note, each time you place an order you will need to input your payment information as this is something we never store in our system for security reasons.

How Do I Track My Order?

You can go to “My Account” and view open orders. If a tracking number is available, it will be displayed there.

How Can I Return a Product?

Our official policy is that only un-opened items may be returned. If you would like to return an unopened item, you believe your order is wrong, or you are dissatisfied with your purchase, we encourage you to call us and we will do everything in our power to make things right. This must be within 7 days of purchase due to Square’s regulations on CC purchases.